An FAQ list to help you understand how we serve you our services.
We try to answer a part of your questions and problems which you may face with your systems in frequently ask questions. If you need more help please contact us. We proudly are at your service.
How do we begin the process?
After you accept the proposal/contract, we can begin after an initial deposit of 50%. we will send you an invoice to start. Final payment is due at launch or after 3 months if the site is 90% finished.
Will the website work on mobile?
Yes, we design our entire website fully responsive which work with mobile and tablet version.
Can you fix our broken website?
We will try to help you with your site to re-launch it.
Can you help me set up social media?
We can set up a simple page for you on Facebook, Twitter, Instagram and so on which could be linked to your website as well.
Can you help with Google Analytics?
Yes, we help you to find best keywords from google analytics and we use them in our SEO program to make your website as optimized as could be
Do you want us to do the design?
That’s our job, but we proudly listen to your insights and goals.
Can you use our photographs?
Yes, if they are in good quality and be free copyright, but we often use other resources as well.
Can you point my domain to the new website?
Yes, we do this by accessing your server with your user name and password and, if necessary, work with the technicians there on your behalf.
What domain name should I choose?
The choice of domain name depends on how you plan to use it. In most cases, it makes sense to choose one that is easy to pronounce and spell if you will be telling people about it over the phone. Above all, you should choose a name that is memorable and not confusing.
How long will it take for my website to be designed?
The time it takes to build a site depends on the complexity of the site. If you have a deadline, we will work hard to meet it. The most common cause of delay is the content (text/images) from the client.
Will we need to have a meeting to discuss the website design?
Most of the time, a meeting isn’t necessary and the work is completed with only discussions over phone and email. We upload our work to private websites that only clients can access. We then work with you to discuss the site and review changes. The site isn’t made available to the public until it looks and works exactly as you wish.
How much will a website cost me?
The cost of a website varies depends on its complexity. We are happy to discuss your requirements and provide a quote at any time.
Once my website design is completed, what after-sales service do you offer?
We fully support any website we design and are always available should you encounter any problems or require new enhancements.
Do I have to keep my website with you forever? Can I move it to another provider?
You may move your site to another Web hosting service at any time. Once your design has been completed, we send you a copy of the site on CD.
What photo, graphics and text formats should I use for my new website?
Please provide all text, photos and graphics in electronic form. For example, the output from a digital camera, Microsoft Word or a digital scanner. If this is not possible, we can help get your information ready for the website.
Will my website design be search-engine friendly?
All our websites are created with search engines in mind, and all designs are compliant with search engine guidelines. It is a good idea for your website to be re-evaluated from time to time as search engines do alter their rules and algorithms. This will ensure that your site is up to date and compliant with new rules.
I run a small- or medium-sized business and want an online presence to promote my business. What's the first step?
You need a domain name, a Web server and a professionally developed website. You also need the website to be uploaded to your host and promoted to search engines. WeYouWeb can help you with all aspects of getting a website up and running.
Are there hidden costs with web design services?
No. We discuss your website requirements and price accordingly. Once you have placed your order with us, we will adhere to our quoted price.
Do I need a database for my website?
This depends on how much information you want to be displayed on your website. If you have many products and services, then it will be advantageous to have a database built into your design. We will discuss this with you in detail. If a database is advised, we will explain exactly how it will work. We will tailor your website design to suit your specific requirements.
How do I update my website?
There are many different ways to update websites. The method you choose and the functionality we build into your design is solely up to you.
If you have a small website of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask WebYouWeb to carry out these changes for you.
Other methods are largely dependent on how much data or information you have and how you store this information. We can provide an online content management system in which you can update individual products/pages/services or particular sections of your website such as company news.
Will everyone see my website the same way?
Your visitors will see some things differently depending on their browser, screen resolution settings and their computers. We design sites with that in mind and preview them in several browsers and resolution settings before publishing. As technology evolves, all websites need to be re-evaluated.
Do you use Flash animation in your website designs?
Yes, we do use Flash when it’s required. There are times when Flash animations can be an asset, but there are other times when it is not. For example, we never use Flash to create an entire website or even entire pages. Search engines are not able to read the content of Flash and, as a result, words used in animations are not indexed.
It is best to use Flash for small banners, advertisements or demonstrations. Other animations should include some written text in the HTML so that search engines will be able to index the information on the site.
How do I get my website on search engines, especially Google?
Modern search engines will find your site naturally, through links to your site from other sites. Google especially relies on your incoming links to determine popularity and relevance.
What if I do not like the design?
If you are not satisfied with the initial design, we will work with you further and come up with another design. Our aim is to design a website that you are completely happy with.
When can I update my website content?
If the website we have designed for you includes a content management system (CMS), then you can access your administrative areas from anywhere as long as you have an Internet connection. You can make updates instantly and as frequently as you wish. If your website is smaller and designed without a CMS, you can update the HTML pages yourself. WebYouWeb also can update it for you.
How many pages can I have on my website?
You can have as many pages as you’d like. In fact, the more the better from a search engine’s point of view!
I already have a website and it needs updating. Can you help me?
Yes. We are happy to look at your existing site and give you a quote for updating it.
Do you redesign existing websites?
Yes. We can redesign existing sites and retain your organization’s style or give you a completely new look. WebYouWeb also can provide a free website evaluation. We will show you how your site can take advantage of the latest Web technologies.
Who owns the website once design work is complete?
The website belongs to you. We will send you a copy of the site on CD. If you wish to work with another Web design and developing company, you can use this CD copy to them to use.
Will I find my website on the search engines?
Yes. We always design websites to be search-engine friendly.
How much will it cost to repair my computer?
Our engineers perform a complimentary in-house diagnostic of your PC or laptop to determine what’s wrong with it. You’ll need to leave your device with us while this assessment is being conducted. We’ll typically contact you within a couple of hours to give you intelligent feedback on the state of your machine, along with a price quote for its repair. Nothing gets done to your computer without your approval. When making recommendations on repairs, we take into consideration the age of the device and its residual value. Under no circumstances will we have you throw good money at bad. And if you decide that you don’t want to repair your computer, you can come and pick it up – No charge!
Can you service my computer in my home or business?
It takes hours of meticulous work by a trained technician to run data scans, test the health of a computer’s hard drive and surgically repair whatever damage has been done to data structures as a result of malware infiltration. It would be cost prohibitive to pay an hourly rate to keep an engineer at a client’s home while this work is being performed. To this end, virus scans and cleans are performed in-house at our Mesa location, however, equipment pick ups from a client’s home or business can be arranged, for a nominal fee.
I need my computer back ASAP. Can you service it while I wait?
All machines coming into our facility are treated as a “high priority,” with an average turnaround time of between 24-48 hours for virus removal and longer if hardware issues are diagnosed and proprietary parts must be ordered. Once the work is completed, we’ll contact you to schedule a demo of your repaired machine at our office, at which time we’ll answer any questions you may have. Pick up times are flexible, and we offer evening and weekend drop offs and pick ups.
Why should I bring my external hard drive in when I drop off my computer to be checked for malware?
Anytime you backup data to an external device such as a flash drive or external hard drive, you could be copying over malicious software from an infected computer. We recommend bringing us your backup device(s) when you stop in to have your PC or laptop serviced for viruses, so we can scan it for the presence of malware and remove it. This ensures there’s no embedded malicious software on your backed up data that can get reintroduced into your machine once you reconnect it to your computer.
What does malware actually do?
Once malware invades the computer’s hard drive, it manipulates the machine and consumes resources that slow it down. More and more viruses are the handiwork of remote criminal entities attempting to access information on a user’s web surfing habits and stored personal data such as passwords. Today’s sophisticated malware is capable of corrupting not only software structures such as a computer’s operating system, but causing damage to a computer’s hardware, such as cooling fans and motherboards, if left unchecked.
Is it better to upgrade or replace a problematic computer?
As part of our initial free assessment, we’ll conclusively determine if the machine is worth repairing or replacing with a newer model. We’ll take into consideration your budget and personal requirements for a device.
Am I better off storing my business data in the cloud or on a dedicated physical business server platform?
While having redundant copies of data is always advantageous, we highly recommend storing particularly sensitive information on your own physical server platform at your business facility. This ensures maximum security and restorability of critical documents. This analysis is based on our own personal experiences with business clients over many years.
How do I prolong the life of my laptop battery?
It’s always best to run the machine on AC power in order to optimize device functionality. Battery power should only be used when portability or the lack of a power source exists.
Is disaster recovery/business continuity planning important for small and medium-sized business clients?
The consequence of not having an adequate plan for this essential functionality could be catastrophic for business clients who rely on their technology platform for daily operations. We have personally experienced clients who’ve made this costly miscalculation. By being proactive you can avoid making this regrettable mistake.
This service is coming soon!
This service is coming soon!